Web
Cloud
AWS
Serverless
MyConnectCenter
Self-Service Business Telephony Platform using Amazon Connect.
Some of our enterprise customers loved the idea of a quick number and asked for a private version of MyConnectCenter.
About the project
It's using a very simple process flow - instantly acquire toll-free number, configure call flow, and activate your business telephony infrastructure in minutes with Amazon Connect.
I created MyConnectCenter to make it easy for businesses to experiment with their own telephony infrastructure, before they decide to setup their own infrastructure.
Amazon Connect is a great platform and has dozens of features, this small utility shows the power of programmable telephony infrastructure.
You can setup simple IVR, Agent Queues, or just a plain message as an incoming-call template. For Agent Queues, you will receive the login credentials to access the Amazon Connect Console to manage your queues.
For simplicity and cost-effectiveness, I am currently limiting the acquired number duration to 15 minutes.
I created MyConnectCenter to make it easy for businesses to experiment with their own telephony infrastructure, before they decide to setup their own infrastructure.
Amazon Connect is a great platform and has dozens of features, this small utility shows the power of programmable telephony infrastructure.
You can setup simple IVR, Agent Queues, or just a plain message as an incoming-call template. For Agent Queues, you will receive the login credentials to access the Amazon Connect Console to manage your queues.
For simplicity and cost-effectiveness, I am currently limiting the acquired number duration to 15 minutes.
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Key Features
- ✓Toll-Free Numbers: Acquire toll-free numbers for your business.
- ✓Call Flows: Configure call flows to handle incoming and outgoing calls.
- ✓Business Telephony Infrastructure: Activate your business telephony infrastructure in minutes.
- ✓Security: Data encryption, secure authentication, and rate limiting.
Tech Stack
Next.jsTypeScriptReactNodeJSTailwind CSSPostgreSQLSequelizeDockerAWSAmazon Connectnode-cron
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